Remote Proctoring - Best Practices / FAQ

This guide is to help students have the easiest and best experience while completing your CTE course certification. Please follow all instructions, rules, and regulations closely.

Please review this, as well as our other Remote Proctoring articles, to familiarize yourself with the remote proctoring certification process.

Students - Before your exam:

  • Review the Knowledge Standards for your exam certification.
    • These standards may be used as a study guide to better prepare you for your certification experience.
  • You should have received the following information from your teacher:
    • Exam Code:
    • Student ID: (School or District ID)
    • Certification Window (Date/Time):
  • Preferred internet browser: Google Chrome
  • A desktop or laptop computer with an internet connection and a camera that is able to view the testing environment.
  • Turn off your camera if you are connected to any other communications (i.e. Zoom, Teams, etc.) You will be asked to enable the camera when accessing the exam platform. 
    • Your exam may be flagged if you go outside of the camera view or if multiple faces are detected.
  • You will be given 90 minutes to complete the exam. However, if you finish before the time has expired you may submit your exam to be scored.
  • Certification Exams must be completed in a single sitting.

Certification Rules & Regulations:

  • The testing environment should be quiet and distraction free, functional for student and proctor.
  • Students must leave all preparation materials and personal effects outside of the testing area, unless specifically noted or authorized by Precision Exams. This includes but not limited to:
    • Notes / Notebooks
    • Textbooks
    • Electronic devices
    • Phones
    • Smartwatches
    • Earphone / Earbuds
    • Translation devices
    • Recording devices
    • Bags, Purses, Backpacks
    • Calculators
      • A standard calculator will be provided within the exam platform for those certifications that may require it
  • Only a single monitor should be used during the testing session. Any extra monitors should be turned off or place out of view of the student.
  • Before beginning the testing process, all other tabs and web browsers must be closed.
  • Students may NOT access any unauthorized computer programs before, during, or after the testing session.
  • Teachers, family members, other students, etc. shall NOT supervise the student in any aspect of the testing process.
  • Talking is not permitted during the testing process.
  • No assistance may be provided to students regarding any exam content.
  • Students may NOT leave the room during the testing process, except in required circumstances; if the teacher determines there is a required circumstance, they must ensure the student does not take any testing or preparation material with them.
  • Only students with a declared and properly authorized IEP, IRP, 504, LEP, or ELL document may request special accommodations. Please contact our customer support team for assistance.

Student Accommodations

We offer accommodations for those students with a 504 or IEP. 

Are there any Exemptions or Accommodations Offered for Testing?

For assistance with student accommodations, contact our Customer Support Team at 801-653-9356, or via email support@youscience.com

Privacy Policy

Invigulus, (remote proctoring provider) - https://invigulus.com/privacy-policy/

YouScience, (certification exam provider) - https://www.youscience.com/privacy-policy/

Commonly asked questions regarding Remote Proctoring Data Retention

Remote proctoring utilizes a front-facing web camera to detect facial anomalies during the exam process. These images are captured and monitored utilizing the highly secure Amazon Web Services (AWS) and incorporating a Serverless Application Management (SAM) architecture. Access to this information is limited to select personnel who are FBI background checked. All data captured during the remote proctoring session, including personally identifiable information, is deleted from all services after 30-days of completion.

  • How / Where is the video information stored?
    • Remote proctoring utilizes a front-facing web camera to detect facial anomalies during the exam process. These images are captured and monitored utilizing the highly secure Amazon Web Services (AWS) and incorporating a Serverless Application Management (SAM) architecture.
  • How long is the video information stored?
    • All data captured during the remote proctoring session, including personally identifiable information, is deleted from all services after 30-days of completion.
  • Who has access to the stored video information?
    • Access to this information is limited to select personnel who are FBI background checked.
  • What other student data is stored?
    • All data is provided by the student; Students First Name, Last Name, State, and Exam Code.

 


Additional Resources for Remote Proctoring


For additional questions or assistance, contact our Customer Support Team via Chat, Email support@youscience.com, or Call 801-653-9356, Toll-Free 800-470-1215