Certification Delivery & Remote Learning (COVID-19) FAQ's

We’re Here For YOU!

Our team is here to help you and your students through this challenging time. Our Customer Support Team remains available M-F 7AM-8PM EST at 801-653-9356 or support@youscience.com to help you in any way we can. Please find answers to current questions and concerns below.

Can I Deliver an Exam or Proctor Offsite?

Our exams are considered high-stake, used across the country for a variety of testing and funding purposes. All exam types (Pre-, Post-, Single) can only be administered by an authorized proctor. In order to protect the integrity of the exams, we must adhere to this standard.

See also Why can’t I take an Exam as a Teacher/Proctor?

Precision Exams Proctor Agreement

Great news - Remote Proctoring in Now available We are partnering with a secure online proctoring company to provide a remote proctoring option for schools who are not able to administer exams in person. For more information, click here

Additional Resources for Remote Proctoring


Will my Exams be Available when we Return to School?

With unknown closure lengths at schools across the country, it’s difficult to predict when you’ll be able to provide a certification opportunity for your students. Our Customer Support Teams will work with you to adjust your exam delivery. All previously created exam codes will remain active at this time.

Reports and earned certifications are always accessible within our platform.

Can my Students Print their own Certifications?

There are two ways to help students receive their earned certificates.

  1. Click on the PROCTOR button next to the exam code within your proctor page. Select the student who achieved a passing score on the exam. Towards the top right of your screen, find Print: Select and choose Exam Certificate from the drop-down options. A .PDF copy of the certificate will then be downloaded to your computer that can be emailed to the student.
  2. Students may contact our Customer Support Team, M-F from 7AM – 8PM EST to request a digital copy of their certificate.
    support@youscience.com or 801-653-9356
See also How do I Print Certificates?

How can my Students still Prepare for the Exam to Earn their Certification?

Our Knowledge Standards are available online. Using these blueprints, you’ll be able to create a course outline and study guide to better prepare your students for each exam.

Visit https://www.precisionexams.com/exams to browse the National Career Clusters and exam titles that align best with your course.

Did you know that each of our Knowledge Standards include optional Performance Standards or hands-on skills?

These are career-related skills that your students may be asked to perform on the job. Encourage your students to study and practice using both the Knowledge and Performance Standards to be better prepared when certification testing is available.

See Also How do i Find which Exam is Best for my Course?

Do you Offer any Additional Resources?

Precision Exams has teamed up with educational partners to help provide you with content that supports and emphasizes our Knowledge Standards.

Some of these partners include:

Please visit their websites and follow them on social media for additional materials to assist with your instruction.


For additional questions or assistance, contact our Customer Support Team via Chat, Email support@youscience.com, or Call 801-653-9356, Toll-Free 800-470-1215