School admins have access to edit basic information for proctors within their organization. District admins have access to edit basic information for proctors and students within their district.
*Pro Tip: Be sure to use the appropriate login URL - Admin Login
Log in to your Admin account
- Select the tab “Staff Search”
- Input the name of the teacher or student
- Select Either “Teacher Staff” or “Student” under the “Type” drop down menu
- Click on "Search"
- Click on the name that appears below
- Assure that you are on the tab “Edit Staff”
If you choose “Teacher Staff”, you may edit the following categories:
- First Name, Last Name, Work Phone, Extension, Mobile Phone, Primary Email, Secondary Email, Gender
You may NOT edit the following categories: (If you need this information changed please contact Customer Support)
- Email/Member ID, State, District, School, Roles, Supervisor Information
If you are a District Admin and choose “Student”, you may edit the following categories:
- First Name, Last Name, Middle Name, Gender, Date of Birth, Expected Graduation Year, Email, Enabling Student Score Report Emails, Custom Student Accommodations
You may NOT edit the following categories: (If you need this information changed please contact Customer Support)
- Student ID, School District