Are there any Exemptions or Accommodations Offered for Testing?

We offer accommodations for those students with a 504 or IEP. Those include the following:

  • Extended time for the exam.
  • Pausing of the exam to complete over multiple settings.
  • Question randomization turned off for the reading of the exam to multiple students.

Please note, we are unable to pause an exam for any student who does not have a specific 504 or IEP. Students are required to complete the exam in a single sitting. Even though a 90-minute window is allotted, most students complete the exams within 35-45 minutes.

To set up these accommodations:

Once the students have logged into the exam code — the code provided by the proctor — and they appear on the proctor's page, our Customer Support Team can help with the accommodations. Call 801-653-9356 or email them at


For additional help with these and other frequently asked questions check out our FAQ page.

For additional questions or assistance, contact our Customer Support Team via Chat, Email, or Call 801-653-9356, Toll-Free 800-470-1215